Insights & Perspectives

Explore our latest thoughts on design, research, and innovation in the world of product development.

Navigating the Multi-Agent Future
Research AI Product Design

Navigating the Multi-Agent Future: Expert Perspectives on Human-Agent Interaction

The shifting landscape of work and interaction. This report presents key findings and actionable insights drawn from leading industry and academic experts on the future of human agent interaction.

Krystelle Gonzalez Papaux April 2026
AI Ethics and Design cover
Research AI Ethics Product Design

The Strategic Role of Design in Shaping Ethical AI Systems

As AI systems evolve toward agentic and autonomous architectures, ethics can no longer be governed purely through policy and model training. This report explores how interface design becomes the primary control layer for responsible human–AI interaction — and what that means for designers building the next generation of AI products.

Krystelle Gonzalez Papaux May 2026
Making Room for Agents in Expert Tools
Design AI Product Design

Making Room for Agents in Expert Tools

How agents need to map onto the grammar of expert tools — not just add a chat panel, but participate in the work without displacing the structure that makes expert fluency possible.

Marc Scibelli 2026
The Augmented Designer
Design AI Workflow Case Study Agents

The Augmented Designer: How Agents are Reshaping the Design Workflow

Reflections on AI-augmented design at Outshift — from the dangers of plausible noise to the CASA project case study and a week of record-breaking fidelity.

Valentina Esposito 2026